Planning a website people can use and staff can maintain
Page designs leave plenty of website decisions unresolved. Content still needs an editor, submitted information needs a destination, and customer requests need a way to be found again. Put those operating details in the web development brief rather than waiting for them to surface after the interface is built. First distinguish the work the site needs to do. A publishing site, a customer portal, and an internal web application have different priorities. Some projects com
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